Welcome to Rass Thai Zap. Your privacy, trust, and dining experience are important to us. This Privacy & Ordering Policy explains how we collect, use, and protect your information when you visit our website or place an order online.
Who We Are
Rass Thai Zap is dedicated to bringing authentic Thai flavors, fresh ingredients, and traditional cooking techniques to every dish we serve. Our mission is to deliver not just food, but the true essence of Thai cuisine inspired by family kitchens, street food culture, and bold regional flavors.
Website:
https://rassthaizap.com
Information We Collect
When you place an order or contact us through our website, we may collect:
- Name
- Email address
- Phone number
- Billing information
- Pickup or delivery details
This information is used only to process orders, communicate with customers, and improve your experience with Rass Thai Zap.
Payment Security
Payments made through our website are securely processed using trusted third-party payment providers such as:
- Stripe
- Amazon Pay
- Google Pay
Rass Thai Zap does not store complete credit card or banking information on our servers.
Online Ordering
By placing an order through our website, you agree to provide accurate information for payment, pickup, and communication purposes.
Order availability, pricing, and menu items may change without notice depending on ingredient availability and kitchen operations.
If an issue occurs with your order, we will make reasonable efforts to contact you using the information provided at checkout.
Refunds & Order Issues
If there is an issue with your order, please contact us as soon as possible so we can help resolve the situation.
Refunds or adjustments may be considered on a case-by-case basis depending on the nature of the issue.
Food Allergy Notice
Please inform us of any food allergies before placing your order.
Our kitchen may handle ingredients including:
- Peanuts
- Shellfish
- Soy
- Gluten
- Eggs
- Sesame
- Dairy
While we take precautions, cross-contamination may occur in a shared kitchen environment.
Cookies
Our website may use cookies to:
- Improve website functionality
- Save cart and ordering information
- Enhance browsing experience
- Analyze website traffic
You may disable cookies through your browser settings if preferred.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Spam prevention
- Website analytics
- Order fulfillment
These services may collect limited technical information required for secure operation.
Your Privacy
We respect your privacy.
Rass Thai Zap does not sell, rent, or share your personal information with outside marketers or unrelated third parties.
Your information is used only for business operations directly related to your experience with our restaurant.
Contact Us
If you have any questions regarding this Privacy & Ordering Policy, please contact us through our website contact form or by phone.
Thank you for supporting Rass Thai Zap and allowing us to share authentic Thai flavor with your table.